How to resolve “No logged on Office users are configured for Information Rights Management (IRM)” error in Outlook

IRM is used to protect emails and documents against information leakage. Users in your company can use IRM by choosing an IRM template in New Email window at Outlook. However, they may get this error when they hit Permission button in Options menu.

No logged on Office users are configured for Information Rights Management (IRM)

It is a known issue of Office 2013. As stated here, follow these steps to solve the problem:

  1. Open Registry Editor (Start > Run > regedit)
  2. Go to this container: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities\youralias@domain.com_AD

    User settings in Registry Editor
    User settings in Registry Editor
  3. Delete this registry key: "SignedOut"=dword:00000001

If you don’t see that registry key like it was in my case, simply add it.

How to clear AD RMS super user group membership cache

Active Directory Rights Management Services (AD RMS) is an information protection technology. One of the areas in which AD RMS becomes useful is that preventing leakage of sensitive information that goes through Exchange Server in the company. You can also use AD RMS individually to protect Office documents or with SharePoint Server to control your sites.

AD RMS protects the information (documents, emails etc) by encrypting them, In order to decrypt an AD RMS protected content, you need licenses. Only the super user group is granted to get licenses. You can set this user group from Security Policies container in AD RMS management tool.

Super user group in AD RMS
Super user group in AD RMS

Change of this group takes effect after 24 hours because server caches the membership list of this group locally to avoid too many requests to AD domain controller. If you don’t want to wait for 24 hours, follow the steps below:

  1. Log in to AD RMS SQL Server
  2. Open SQL Server Management Studio
  3. Right click on PrincipalIdentifiers table in DRMS_DirectoryServices and choose Edit rows
  4. Change the expiration dates to a past time

    Editing PrincipalIdentifiers table
    PrincipalIdentifiers table
  5. Apply the steps 3 and 4 for the table GroupIdentifiers in the same database

    GroupIdentifiers table
    GroupIdentifiers table
  6. Restart IIS in AD RMS server

Exchange Server 2010 SP1’de kullanılan portlar

Exchange Server 2010 rollerinin, istemcilerin ve diğer hizmetlerin birbirleri arasındaki ilişkiyi port bazında gösteren bir çizim şimdiye kadar yoktu. Nihayet bir babayiğit çıkıp bu çizimi yapmış 🙂 Ellerine sağlık.

Orijinal sayfaya buradan ulaşabilirsiniz: